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Nelson Labs Launches New Global Website to Improve Med Tech & Pharma Customer Experience

December 15, 2018

New site combines North America and Europe testing capabilities to make it easier to partner with Nelson Labs across its global laboratory network.

SALT LAKE CITY, UT – August 15, 2018 – Nelson Laboratories, a business unit of Sotera Health LLC, and a leading provider of microbiological testing and expert advisory services for Medical Device, Pharmaceutical, Tissue, and life science companies, announced the launch of a completely redesigned website, www.nelsonlabs.com. The new website includes improved navigation, enhanced search capabilities and an overall more engaging customer experience. In addition, the site features new online sample submission forms and quoting functionality to make it easier to do business with Nelson Labs.

The new site will allow clients to learn more about the global services offered at Nelson Labs 11 global lab facilities, including the services offered by Nelson Labs NV based in Leuven, Belgium. Clients are now able to order testing as well as complete and submit sample submission forms online. The new site navigation enables customers to search for a test by name, customer industry, or testing category.  In addition, the website showcases Nelson Labs’ global expert advisory services and other educational events and resources. The site has been optimized for mobile and tablet users to improve their user experience.

“We created a new Nelson Labs website with our clients in mind,” said Jeffery R. Nelson, President of Nelson Labs. “We listened closely, reviewed user behaviors, and incorporated the functionality and solutions that customers desired. We always strive to put our clients at the center of everything we do, and I’m confident that this new website will make exploring our services and testing with us an even better experience.”

“With the newly designed website, we wanted to meet the needs of our global customer base by providing more intuitive navigation to our testing services while highlighting the educational and scientific resources we provide to the MedTech and Pharmaceutical industry,” said Nelson. “The design of the website improves the user experience and the ease of doing business with Nelson Labs.  The website has also been moved to an all new platform that will allow the site to be localized for global customers in the near future.”

Visit our new site at:  www.nelsonlabs.com (https://www.nelsonlabs.com/).

About Nelson Labs:

Nelson Laboratories, LLC is the industry-leading provider of global lab testing and expert advisory services. Nelson Labs performs over 400 rigorous microbiological and analytical laboratory tests, including a best-in-class extractables and leachables testing platform, for the medical device, pharmaceutical and tissue industries. The company is regarded as a best-in-class partner with a strong track record of collaborating with customers to solve complex issues. With 13 global laboratory locations in 8 countries, Nelson Labs is committed to Safeguarding Global HealthTM with every test they complete. Visit https://www.nelsonlabs.com for more information.

About Sotera Health:

Sotera Health LLC, along with its business entities, is the world’s leading, fully integrated protector of global health. With over 500 years of combined scientific expertise, the company ensures the safety of healthcare by providing mission-critical services to the medical device, pharmaceutical, tissue and food industries. Sotera Health operates 63 facilities in 13 countries. The company has over 2,600 employees globally and touches the lives of more than 180 million people around the world each year. Sotera Health serves more than 5,000 customers worldwide, including 75 of the top 100 medical device manufacturers.

Sotera Health goes to market through its three best-in-class companies – Nelson Labs™, Nordion® and Sterigenics® – with the mission of ensuring the safety of healthcare each and every day. Nelson Labs offers microbiological and analytical testing and expert advisory services to assist customers in developing and maintaining sterilization solutions in medical devices, tissue/implantable products, and the pharmaceutical and biologics fields. Nordion is the world’s largest provider of Cobalt-60 used in the gamma sterilization process. Sterigenics provides comprehensive contract sterilization and ionization solutions for the medical device, pharmaceutical, food safety and high-performance materials industries.

Sotera Health LLC is owned by private equity firms Warburg Pincus and GTCR. Learn more about Sotera Health at soterahealth.com, about Nelson Labs at www.nelsonlabs.com, about Nordion at nordion.com and about Sterigenics at sterigenics.com.


Media Contact – 
Paul Huish
Sr. Director of Marketing
[email protected]