For all samples shipped to Nelson Laboratories for analysis or preliminary evaluation, please include a completed copy of the Sample Submission Form.  The sample submission form is available in a PDF format that allows typing and saving. Follow the instructions below for submitting samples to Nelson Laboratories. For help in completing the Sample Submission Form, please contact Customer Service at 801-290-7503 or clientservices@nelsonlabs.com.

When sending samples to the lab for analysis:

 1. Download & complete Sample Submission Form (Please include submission form in or on the box of samples)

                            
                       Including your submission form in the box
            with your samples ensures quick and efficient processing. 

 2. Please fill out packing slip (use your own or the NLI packing slip- WORD format, PDF format)

 3. Ship samples and submission form to:

Nelson Laboratories, Inc.
Attn: Log-In
6280 S. Redwood Rd.
SLC, UT  84123-6600  USA
Ph: 801-290-7500

When submitting samples for multiple tests please do the following:

                             
     1. Please separate your samples in bags to prevent cross contamination

                            
                       2. Put your separated samples in the box.

                             
            3.  Include the subform in the box when submitting samples.

 4.  Upon receipt the samples will be assigned a unique lab number and a sample receipt acknowledgement (SRA) will be faxed or e-mailed to the contact as listed on the submission form.

Biologicals: Freezing of Microbial Samples Prior to Testing

There is inconsistent guidance for freezing and holding of samples prior to sterility, bioburden, and mycoplasma testing of unprocessed bulk, process intermediates, and retains.  These samples should generally be stored between 2-8°C for up to 24 hours before being tested or stored at -60°C or lower for storage of 24 hours or more.  However, to ensure confidence in the test results, frozen viability studies should be performed for testing for bacteria (including mycoplasmas) and fungi.

PURCHASE ORDERS

Purchase orders are generally recommended.  A purchase order is required for all studies over $3,000 and should be based on a sales quote or project estimate specific to the product.  Clients may contact Sales for a specific project quote.  All POs may be sent to the Nelson accounting department via email (accounting@nelsonlabs.com) or by Attn: Accounting to fax 801-963-2630.

Some tests require additional forms.  Click here to see if your test requires one of these forms.