Submitting Samples to Nelson Laboratories is a simple 3 Step Process:
1. Set up an Account / Request a Quote:
a. Submit a completed credit application or credit card authorization by e-mail to sales@nelsonlabs.com or fax (801) 290-7998.
b. Request a quote online or talk to a Sales Representative at (801) 290-7502.
2. Complete a Sample Submission Form:
a. Complete a Sample Submission Form and submit with your samples. This PDF form allows typing and saving on your computer after completion for your convenience. For assistance in filling out the submission form, download now our Submission Form Guide.
b. Completing all required information on the Sample Submission Form will help us complete your project without any undue delays.
c. If you have any questions or would like help completing the Sample Submission Form, please contact Client Services at 801-290-7503 or by email at clientservices@nelsonlabs.com
3. Submit Samples:
a. Include the completed Sample Submission Form with your samples.
b. Clearly label the samples to match the sample submission form.
c. If multiple tests are requested on a single submission form, see below for further instructions.
d. Ship Samples and Sample Submission Form to Nelson Laboratories:
i. Nelson Laboratories, Inc.
Attention: Login
6280 South Redwood Road
Salt Lake City, UT 84123-6600 USA
Phone: (801) 290-7500
Fax: (801) 290-7998
e. Please forward a copy of your Purchase Order (PO) by email to accounting@nelsonlabs.com or include a copy with the samples at the time of sample shipment.
f. When sending in samples/materials that contain chemicals, please include the MSDS (material safety data sheet) as required so we can ensure they are handled correctly.
Click on the links below for answers to Frequently Asked Questions:
- How do I submit Multiple Samples for Multiple Tests? (See below)
- How do I submit Controlled Substances?
- How do I clarify Special Handling instructions?
- Who do I contact for test specific questions?
- How can I get a quote?
- What is the status of my test?
- What are your Payment Terms and Conditions?
- What do I need to know about U.S. Customs when shipping samples internationally?
How do I submit Multiple Samples for Multiple Tests?
- Clearly separate the samples for each test to prevent possible mix-ups.
- If a single test report is desired, list all tests on a single submission form.
- If individual reports are desired for each test, submit a separate submission form with each set of samples.
- If additional clarification is needed, please write the instructions in the comments box on the submission form.