About Us > Customer Reviews

Customer Reviews

Sure, we can tell you how great we are, but we’d rather you hear it from our clients. We’ve helped hundreds of companies over the years – from startups to established corporations – discover the Science of Success™ with our industry-leading testing services. Read what they have to say about working with Nelson Labs.
 
“The service provided by Nelson Labs is exemplary. The Study Directors, Study coordinators, lab technicians, and accounts receivables personnel are friendly, very helpful, and provide timely response. When I have biocompatibility questions or need to schedule testing, Nelson Labs is first on my list of whom to go to.”
- Clay, Safety & Compliance Engineer, Medical Device Manufacturer
 
“My experience since switching to Nelson Laboratories has been excellent. Their customer service, technical assistance, and having my test reports available on line, provide me the confidence, dependability, and control of my routine testing and special projects that was just not obtainable with my former test lab. I have enthusiastically recommended Nelson Labs to my colleagues and will continue to do so.”
- Rod, Quality Assurance Manager, Medical Device Manufacturer

“Nelson Labs is always one of my favorite suppliers: Fast, efficient, good documentation, accurate tests, clear test reports, professional / polite people. Please keep up with this "highest level of service."
- Don, Principal Product Development Engineer, Medical Device Manufacturer

“Nelson Laboratories services are fast, efficient, and all the people we had contact with are very professional and helpful. It was a pleasure to do business with Nelson Laboratories and I recommend your services to all my colleagues in the field.”
- Cheri, RA/QA Manager, Medical Device
 
“Anybody who is with another company I'm telling to switch to Nelson Labs. Your customer service is heads and tails above the rest.”
- Jody, RA/QA Manager, Contract Manufacturer
 
"By using Nelson Laboratories I get great customer service, competitive pricing, timely delivery of services, expert guidance and sufficient capabilities to satisfy all of my testing needs. What else could I ask for from a laboratory service provider?!!"
- Doug, RA/QA Manager, Medical Device Manufacturer
 

“I like the feeling I get when I work with Nelson Labs. They’re a big sophisticated lab with a small personal attitude.”
– David, CEO, Medical Device Manufacturer

"Great Service with added value! The one thing that sets Nelson Laboratories apart is the experts at Nelson will actually advise and guide small companies like mine with test strategies to meet regulatory needs and sample plans to minimize sample cost. I know of NO other company that will even entertain the idea of providing advice to the customer."
- Jason, Program Manager, Medical Device Manufacturer

"I strongly value the level of technical expertise provided by Nelson Labs study directors, the timeliness of testing, and the accessibility and open communication with Nelson Labs personnel."
- Sopheak, Validation & Sterilization Specialist, Medical Device Manufacturer & Packager

“The Staff at Nelson has always been very knowledgeable and helpful in deciding what testing will fit our needs. They are quick in responding to questions and communicate the information in a clear, concise manner.”
- Andrea, Quality Engineer, Medical Device Manufacturer

“I had multiple studies done and they were done professionally and on time. I appreciated the extra support provided in developing a cleaning procedure that was compatible with our products. “
- Linda, QA Manager, Medical Device Manufacturer

" The entire process at Nelson Labs is incredibly straightforward and easy from receiving a quote to sending in samples. I especially appreciate the on-time turnaround time because the testing timeline usually has a direct impact on my project timeline."
- Winnie, R&D Engineer, Medical Device Manufacturer


 

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